Assam Citizen-Centric Service Delivery Project

closed

The development objective of the Assam Citizen-Centric Service Delivery Project for India is to improve access in the delivery of selected public services in Assam. The project comprises of two components. The first component, technical assistance will provide specialized technical assistance to support implementation of the government program and the achievement of the project development objective (PDO). It consists of following sub-components: (i) strengthening right to public services (RTPS) implementation; (ii) supporting process re-engineering in selected services; (iii) setting up public facilitation centers; and (iv) promoting citizen engagement. The second component, results-based financing aims to support the Government of Assam to implement critical public management reforms related to delivery of public services.