Building Institutional Foundations for an Effective Public Service Project

active

The World Bank proposes a financing program based on three main pillars: i) improving the motivation of key government staff through the provision of performance-based incentives; ii) enhancing skills and knowledge to strengthen internal capacity; and iii) strengthening the current civil service framework and regulations. These pillars are interrelated: motivating key public servants in different sectors will incentivize them to enhance their knowledge and skills – and ensuring greater effectiveness of the civil service framework. As the capacity of internal staff is strengthened, the level of external development assistance will be required. Additionally, the sequencing of reforms around pay and grading, pension policy, meritocratic HRM policy and procedures and their implementation will require careful attention. Pay and grading reforms need to be prioritized to be able to attract and retain early on the full range of skill sets required by the civil service.