Citizens' Charter Afghanistan Project

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The development objective for the Citizens’ Charter Afghanistan Project is to improve the delivery of core infrastructure and social services to participating communities through strengthened Community Development Councils (CDCs). These services are part of a minimum service standards package that the Government is committed to delivering to the citizens of Afghanistan. Citizens’ Charter Afghanistan Project will seek to address key limitations of line agency efforts and NSP to date, andrespond to financial constraints to national development investments. First, it will bringtogether under one umbrella program the rural and urban community level work. Second, consolidating service delivery under the Citizens’ Charter brings manyadvantages to Afghanistan’s development planning. This transition means that there will be increased emphasis on linking CDCs withlocal government institutions and ministries following a systems-based rather than project based approach. To provide improved services, the Citizens’ Charter will set a threshold of core infrastructure and services that the government will provide to all accessible communities over the next ten years. The Citizens’ Charter will be the first inter-ministerial program where Ministriesc ollaborate on a single program in both rural and urban areas. This project comprises four components. 1) First component, service standards grants will support two types ofgrants to CDCs: (i) rural areas service standards grants, and (ii) urban areas block grants. 2) Second component, institution building CCAP aims to build strong Afghan institutions fromnational to local levels, capable of planning and managing their own development. This component will support: capacity building; technical assistance; and community facilitation services. 3) Third component, monitoring and knowledge learning includeslearning activities from village to national levels, exchange visits across communities, especially for women, and support for thematic studies and evaluations. 4) Fourth component, will support the management and oversight of CCAP at the national, provincial and district levels in rural areas and the municipal management units in the four regional hub cities.