Comprehensive Development of Urban Water and Sewerage Companies in Colombia

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The general objective of this technical cooperation operation (TC) is to finance a program that improves the performance of water and sanitation (W&S) companies in Colombia, in terms of service quality and financial sustainability. This would be achieved through attainment of the following specific objectives: (i) help at least 10 urban W&S companies improve their management capacity in terms of service quality, financial sustainability, enhanced organizational capacity, and continuous improvement processes; (ii) use AquaRating1 as a baseline to determine the current status of W&S companies and identify potential opportunities for improvement, and, based on the results of the assessment, identify short- and medium-term actions aimed at improving the companies' performance, with special emphasis on their corporate development; and (iii) promote sector dialogue involving different entities in the sector.