Creation of the interoperability between the electronic ticketing systems in Estonia and Finland

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Estonia and Finland are one of the most closely connected countries in Europe. Finland is the number one foreign labour market for the Estonians as Estonia is one of the most popular tourism destinations for the Finns. The number of people and the amount of goods have constantly been growing during the last decade. The tendency shows further increase. A great deal of these passengers (approx. 60%) use public transportation, both for work and leisure. Process-wise, this means purchasing at least three different types of tickets – local tickets in either Helsinki, Tallinn or Tartu, and a ferry ticket. For that, a lot of time will be spent. The journey will get even more fragmented if the passengers need to travel outside the capital regions. Also, further destinations, such as Tartu have their local ticketing systems, which means another purchase. The e-ticketing project aims at connecting ticketing systems in Tallinn, Tartu, and Helsinki to enable seamless travelling. This will significantly simplify the travelling for the people. The project has three groups of activities. Firstly, the conceptual business model will to be sorted out. Secondly, the developing the system and testing it takes place. Thirdly, project partners will pilot the joint ticketing system in Tallinn, Tartu, and Helsinki. It is expected that the time spent on travelling can be reduced approximately by 5%. The tangible results are ticket products in Tallinn, Tartu, and Helsinki (e.g. daily tickets) to prove the concept. After the agreements on ticket pricing and sharing the income (clearing) have been made, the concept is easily further developed and used in other regions in Europe and beyond.

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