Debt Advice Services Heading the Breaking of a Debt loop

ongoing

The DASH-BoarD project aims to increase and facilitate over indebted consumers' access to solid, trustworthy information and services on debt management. The project's sole beneficiary, Consumers' Protection Centre (KEPKA), based in Thessaloniki, will utilise its long-year experience and its network to serve the project's objectives. Apart from indivisual support, KEPKA will empower other consumers associations in Greece. The main objectives and outputs of the project are: - Establishing a fully accessible, trustworthy online platform dedicated to providing consumers with debt handling advice and information, thereby enhancing service reach and convenience. This platform, integrated into KEPKA’s website, will also improve the organisation’s operational efficiency and sustainability. - Offering individual in-person and online meetings to provide tailored debt advice in Thessaloniki and other areas of Greece. - Increasing the capacities and addressing the needs of certified and non-certified consumer associations in various cities and regions of Greece through meetings, informational events, assistance with consumer advice services, access to tools and materials, staff education, and more. This aims to enhance the quality of services provided to consumers. - Cultivating the mindset of an informed and empowered consumer, through an extensive campaign, for the wider public to adopt habits and behaviours which prevent non-efficient choices around management of economics and promote responsible information, request of solid advice by certified entities, etc.