DFS Knowledge Management

completed

In partnership with The MasterCard Foundation, the purpose of the DFS knowledge management program described in this Project is to: i) Examine the outcomes of new product and channel interventions undertaken by select IFC DFS partners in Africa; ii) Understand the contribution of commercial DFS to financial inclusion and scale in SSA; and iii) Document learning from IFCs Africa DFS program to disseminate internally and to the wider microfinance industry. The project has a applied research approach to monitoring, evaluation and learning. The research agenda has a three part strategy: (1) To understand drivers for the scale and growth of DFS, delivering strategic client-facing results (2) To understand how IFC DFS project interventions support clients to improve DFS operations and reach markets for better financial inclusion, by providing benchmarks, lessons and practices common across portfolio (3) To understand the impact of DFS on end users, and to deliver learning on how DFS supports financial inclusion.