ECC-Net Sweden 2026-2027

ongoing

"The objective of the action is hosting the European Consumer Center (ECC) in Sweden and as a part of ECC-Net provide information on EU consumer rights and assistance to consumers to exercise their rights in cross border purchases and obtain access to appropriate dispute resolution schemes. Our main goal is to provide high-quality advisory services to consumers to find and receive good advice on cross-border issues based on Vademecums 6 objectives: • Case-handling and consumer assistance • Supporting Consumer Redress and Enforcement • Communication, general information and promotion • Active participation in Network activities • Cooperation with stakeholders • Ensuring a uniformly high-quality standardised service The European financing of the European Consumer Centres Network implements the Single Market Programme (SMP Consumers) and more specifically action 2.3 of the SMP Consumers 2025-2026 Work Programme: ""Action grants to the designated bodies to host the European Consumer Centres""."