Empower Finance Reimagining Services for Safety APAC

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Through the Empower Finance project IFC will bring financial institutions across four markets in Asia and the Pacific, together with global experts in financial abuse prevention, to share information, good practices, tools and solutions to help the financial institutions protect customers and their institutions from financial abuse. The project will help participating financial institutions ensure their products, services and technology are designed to minimize potential risks from financial abuse. The project will include a six-month peer learning partnership, through which the participating financial institutions will participate in monthly workshops and will be supported to develop a company-level action plan for tackling financial abuse. Following the initial workshops, IFC will provide tailored support to the companies to help them implement their action plans. Throughout the course of the project IFC will monitor progress across the financial institutions and will produce a public report at the end of the project highlighting good practice examples. IFC will also convene a public event at the close of the project to share the tools, experience and lessons learned with other financial institutions, multilateral development banks and other relevant stakeholders.