Healthcare Advisory Program

completed

IFC has undertaken a project on improving operational efficiency at Shija Hospital in Imphal, Manipur, India. IFC will work with the hospital to help them achieve 'operational efficiency' to be measured by improved financial performance and enhanced patient satisfaction through development of patient centric system and processes. The project will target the following three functions at the hospital: ·Operational improvement - Lean and Efficient processes in patient-centric areas , Discharge time, Admission time, OPD waiting time, ER attendance time, OT scheduling, Billing errors, Diagnostic report generation time, ALOS etc. ·Qualitative improvement - Infection Control system implementation, Steps for ALOS reduction, Creating process Document in 3 areas considered to be of importance for the particular hospital ·Financial improvement - Revenue growth through ALOS reduction and Leakage prevention; Cost-control through better Purchase/Inventory system and operational efficiencies; MIS design for measuring outcome etc