ICT Enabled Public Services for Migration

ended

MIICT, is conceived with the goal of designing, developing and deploying tools that address the challenge of migrant integration through the co-creation of improved ICT-enabled services with migrants, public sector services and NGOs (Non-Governmental-Organisations). Previous research has established that issues of integration, dissemination, employment (and unemployment), incapacity support and education rank highly among migrants of varying demographics; including different age groups, genders, education levels and immigration status [1]. Factors such as autonomy, perception, culture and history, as well as institutional constraints shape the dynamics and experiences of migrants [2], and highlight the complexity of the migration process. This complexity is also said to indicate diversity in migration and integration process as a result of the almost infinite combinations of factors that may impact upon migrants' experiences; influenced by the relationships between the economic, social, political and cultural factors that exist across a given juncture [3].