Improvement of services available by citizen card in Jelgava and Siauliai

Closed

Common challenge of the project "Improvement of services available by citizen card in Jelgava and Siauliai" is linked to necessity to improve the functionality of citizen cards to make their use more functional and available for citizens. Overall objective of the project is to improve effectiveness of providing and administrating public services, by strengthening capacity of municipal institutions and structures, as well as increasing usage of city cards in Jelgava and Siauliai, i.e. including and centralizing municipal services foreseen for citizens in city e-card, as well as ensuring possibility to use these services cross-border. Main outputs during cross border cooperation of 2 municipalities there will be improved public services linked with allowances and discounts offered by municipality and so access to services is linked to citizen Card with improved and new e-modules. Approach foresees cross-border cooperation based on different previous experience, research and development of concept, elaboration and piloting of new e-modules that will improve the use of cards. Functionality possible by new e-services included in cards, will be new and original for such municipality cards.

Medium