Improving the Performance of Non-Criminal Justice Services

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The development objectives of Improving the Performance of Non-Criminal Justice Services Project for Peru is to improve efficiency, access, transparency, and user satisfaction, in the delivery of adequate non-criminal justice services. This project has four components. 1) The first component, Strengthening the institutionality of the non-criminal justice administration system, aims to support more efficient and transparent justice services through new organizational frameworks and management processes. It has the following subcomponents: (i) Design and Implementation of Judicial Electronic File (EJE) in the Judiciary (PJ); (ii) Improving processes and information systems of the TC; and (iii) Improving processes and information systems of the National Justice Board (JNJ). 2) The second component, Improving the production, analysis and use of information of the justice administration system, aims to strengthen performance management, accountability, integrity and internal control mechanisms in the justice sector. It has the following subcomponents: (i) Strengthening mechanisms of monitoring, control, and performance management in the justice administration system institutions; (ii) Strengthening performance management of the TC; and (iii) Strengthening performance management of the JNJ. 3) The third component, Reducing socio-economic, cultural and geographic barriers to access to justice for vulnerable populations, aims to support vulnerable citizens to access support for resolving legal disputes and conflict, including administrative claims with the State. It has the following subcomponents : (i) Improving the capacity of the justice administration system in the provision of free legal services and representation through the Free Legal Assistance Centers (ALEGRAs); and (ii) Improving the design and implementation of alternative mechanisms of justice service delivery. 4) The fourth component, Improving efficiency and efficacy of the justice administration system institutions, aims to support the justice sector entities in capacity building, change management and program management of the reform process. It has the following subcomponents: (i) Improving the training programs of the Judicial Training Academy (AMAG); (ii) Change management; and (iii) Project management.