Jackson Water System Recovery and Revitalization

under operation and maintenance contract

Jackson, Mississippi's water system faced a severe crisis due to aging infrastructure and underinvestment, leading to frequent boil-water notices and unsafe drinking water. Following catastrophic failures in 2022, a third-party manager was appointed, and JXN Water was formed. Jacobs was engaged initially under a short-term operations and maintenance agreement and later awarded a 10-year contract to operate and maintain the city's water treatment system. The project includes operating water treatment plants, ensuring regulatory compliance, leading infrastructure rehabilitation, supporting capital improvement planning, and developing a skilled local workforce. The efforts have increased water treatment capacity, reduced water demand, strengthened system resilience, and expanded community engagement.