Mali Digital Transformation Project

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The Mali Digital Transformation Project proposes five integrated and mutually reinforcing components, with a sixth component dedicated to contingent response to future emergencies. Each project component and subcomponent is designed as part of a layered architecture, recognizing that digital transformation of public services can only be achieved by a comprehensive approach to addressing technical barriers. This layered approach ensures that each project investment serves as a foundation for investments made higher up in the “stack”, as illustrated in Figure 1. Investments in each layer of the stack will be carried out in parallel, allowing iterative deployment and scale-up of each as the enabling environment and digital foundations continue to improve. At the lowest level, Component 1 (Strengthening the Enabling Environment for Digital Transformation) will establish the foundational enabling environment for digital economy and government by supporting the necessary legal, regulatory, and institutional reforms, enabled by green ICT, to achieve universal and affordable internet access and to modernize public administration and service delivery through digitization. Component 2 (Expanding Digital Connectivity) will help improve access to affordable and high-quality internet by unlocking critical investments in the first mile, middle mile and last mile. Component 3 (Establishing eGovernment Foundations) will establish technological foundations and capabilities to digitize public administration and service delivery through strengthened data hosting and management infrastructure, government back-office systems and shared platforms, modernized legal ID systems that facilitate access to services for citizens and non-citizens, and digital payments capabilities and infrastructure. Component 4 (Strengthen Public Service Delivery through Digital Solutions) will be built on the foundations established under Component 3 to design and implement a number of government-to-citizens (G2C) and government-to-business (G2B) e-services across Mali under a whole-of-government approach and to improve access and delivery of selected public services in social protection and education sectors in partnership with local entrepreneurs. Component 5 (Citizen Engagement, Implementation Support and Monitoring & Evaluation) will finance citizen engagement, project management, communications, and monitoring and evaluation (M&E). Component 6 (Contingent Emergency Response Component-CERC) will allow for quick disbursement of any uncommitted balances in response to eligible crises or emergencies that could arise during implementation. Table 1 summarizes the component structure. Figure 1 details the scope of project intervention.