National Center for Benefits Outreach & Enrollment

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The National Center for Benefits Outreach and Enrollment (NCBOE) which provides technical assistance to States, AAAs, and other community service providers to provide outreach and benefits enrollment assistance, particularly to older individuals with greatest economic need, for federal and state programs. The NCBOE (i) maintains and updates web-based decision support and enrollment tools and integrated, person-centered systems designed to inform older individuals about the full range of benefits for which the individuals are eligible; (ii) utilizes cost-effective strategies to find older individuals with greatest economic need and enroll the individual in the programs for with they are qualified; (iii) creates and supports efforts for Aging and Disability Resource Centers (ADRCs), and other public and private state and community-based organizations, including faith-based organizations and coalitions, to serve as benefit enrollment centers for the programs; (iv) develops and maintains an information clearinghouse on best practices and cost-effective methods for finding and enrolling older individuals with greatest economic need; and (v) provides training and technical assistance on effective outreach, screening, enrollment and follow-up strategies.