Public Interest Technology (PIT) Crew

planned

New York City is deploying multidisciplinary teams of technologists directly into city agencies to rapidly design and deliver digital public services. The initiative will embed product managers, designers, engineers, user researchers, and data experts alongside agencies to develop in-house digital solutions to public service challenges. The first project focuses on enforcing the city’s “Click to Cancel” consumer protection law by building an online portal for residents to report companies that make subscriptions difficult to cancel. The city plans to establish five PIT Crews to work on various public service digital solutions.