RBI-TRAI Pilot to Curb Spam Calls and Messages

under pilot

A pilot project launched by the Telecom Regulatory Authority of India (TRAI) in collaboration with the Reserve Bank of India (RBI) to curb spam calls and messages related to credit cards and personal loans from banks. The project introduces a digital Consent Registration Function (CRF) to ensure consumers are contacted only after giving clear and recorded permission. The pilot uses Distributed Ledger Technology (DLT) to record, store, and update user consents and runs for three months within a controlled regulatory sandbox.