Real-Time Scheduling Software, Mobile Application and Tablets

in progress

The project involves the implementation of technology upgrades which will significantly improve customer experience and quality of the public transit system in Oakville, Ontario. The scope of the project includes procurement and integration of automated, on-demand scheduling / dispatching software, while converting from an existing client/server solution to a Cloud-based technology solution; and the procurement of 34 tablets that will be used as in-vehicle technology for driver interaction with the contact centre for Oakville’s Transit On-Demand and Specialized transit services.