Revenue Administration Modernization Project

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The development objectives of the Revenue Administration Modernization Project for Romania are: 1) to increase effectiveness and efficiency in collection of taxes and social contributions; 2) to increase tax compliance; and 3) to reduce the burden on taxpayers to comply. There are four main project components: The first component of the project is institutional development. This component will support the development of a modern organization and management structure, instill a strategic focus, emphasize the importance of integrity, rationalize the organization structure to increase National Agency for Fiscal Administration (NAFA's) effectiveness, and strengthen human resource management through targeted professional training and technical assistance. The second component of the project is increasing operational effectiveness and efficiency. This component would streamline business processes and work-flows, and invest in the modernization of core information Technology (IT) systems to take full advantage of the possibilities offered by automation in NAFA's back office operations, as well as in the interaction with taxpayers and contributors. The third component of the project is taxpayer services and corporate communication. This component will finance activities aimed at modernizing taxpayer services; implementing mechanisms for transparency and accountability. The fourth component of the project is coordination and management. The project will have a Project Management Unit (PMU) well-integrated into NAFA's headquarters management structure, which is responsible for day-to-day implementation of the project.