Rochester Water Main Break Repair

completed

A massive water main break occurred on November 11, 2025, flooding streets and homes on the northeast side of Rochester, NY. The 113-year-old water main broke near Culver Road and Meredith Street, releasing nearly 2 million gallons of water and causing thousands of dollars in damage. The Rochester Water Bureau crews responded to the incident, arriving on scene approximately three hours after the first calls. The break was contained about six hours after initial reports. The city reviewed the delayed response, issued brief suspensions, and implemented new standard operating procedures and training to improve future response times.