Steamship Authority Website Redevelopment Project
Sector: Mass Transit • Location: Massachusetts, United States
Source: The Boston Globe
The Steamship Authority initiated a website redevelopment project starting in 2022 aimed at upgrading its public-facing website and mobile app. However, the project was criticized for prioritizing the website redevelopment over the critical overhaul of the underlying ferry reservation system, which had been in use since 1996 and was maintained by its original creator. The project was eventually sh
- Status
- Closed
- Sector
- Mass Transit
- Location
- Massachusetts, United States of America
- Updated
- 22 Jul 2026
- Source
- The Boston Globe
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Project Information
Participants
| Not available for this record. |
Status
Original status | cancelled |
Taiyo status | Closed |
Taiyo last update | 2026-07-22 |
Contact
| Not available for this record. |
Description
Description | The Steamship Authority initiated a website redevelopment project starting in 2022 aimed at upgrading its public-facing website and mobile app. However, the project was criticized for prioritizing the website redevelopment over the critical overhaul of the underlying ferry reservation system, which had been in use since 1996 and was maintained by its original creator. The project was eventually shelved in 2024 after wasting millions of dollars, with the authority deciding to delay the website in favor of focusing on the reservation system. |
Original sector | Transportation |
Budget |
Location
Country | United States of America (USA) |
State | Massachusetts |
Source
Source | The Boston Globe |
URL |
More Details
Record type | Project |
Sector | Mass Transit |
Article published date | 2025-12-22 |
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