Tadamun 2

completed

IFC’s Advisory engagement with Al Tadamun will consist of three main components: i) Risk Management, focusing primarily on coaching the Audit and Risk teams, training of the Internal Control Department, and developing a Business Continuity Plan, ii) Product Development, under which a micro-insurance product will be developed and piloted in collaboration with a local insurance company, and iii) General Institutional Capacity Building which will focus on training staff in key areas, building a Regional Structure and its accompanying policies and procedures to prepare for nationwide expansion, and establishing a Customer Relationship Management unit.