Technical Assistance to the "Caisse Nationale des Organismes de Prevoyance Sociale" (CNOPS)

The present project is relative to the Technical Assistance to the “Caisse Nationale des Organismes de Prévoyance Sociale”(CNOPS). It's designed in order to improve healthcare quality and the management system of CNOPS, which are priority goals of the CNOPS action plan for 2005-2009. It's essentially about: (i) implementing a communication strategy that targets public sector employees and retirees, as well as public authorities involved in Compulsory Health Insurance (CHI) implementation; and (ii) instituting a modern Compulsory Health Insurance (CHI) management system (computerized management, procurement of appropriate software, staff training). Indeed, the CHI scheme currently instituted in Morocco is part of a broad-based reform drive whose implementation requires modernization in the organization of management structures like CNOPS. The main expected outcomes are: (i) information and sensitization of healthcare providers, beneficiaries and public authorities on the content of the law instituting CHI and on the rights and obligations of the various stakeholders in the process; and (ii) efficient management of CHI services by CNOPS.