The Eldercare Locator

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ACL will hold a competition to fund one cooperative agreement to continue operation of the National Eldercare Locator call center for the next five years. The Eldercare Locator is a call center with information specialists available to assist callers to link to a trustworthy network of national, State, Tribal and community organizations and services through a nationally recognized toll-free number. The Locator also provides seniors and caregivers who require more in depth support the opportunity to speak with highly trained eldercare consultants who can better triage the situation. This new program announcement seeks to advance the Locator to better serve older adults and those who care for them. Objectives include: •    Increasing the number of older adults and caregivers served by the Eldercare Locator call center. •    Exploring collaborations and partnerships with Federal, public, non-profit, and private entities to ensure the Eldercare Locator reaches the broadest population as possible. •    Ensuring that the Eldercare Locator is utilizing new and emerging technologies to enhance the service experience. •    Expanding marketing and education efforts to increase awareness of the Eldercare Locator and of home and community-based services for older adult and       caregivers.

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