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Utah Customer Experience Initiative

Sector: Government • Location: Utah, United States

Source: GovTech

Project
Ongoing

A multi-year initiative to improve the customer experience across state agencies by making better use of data to track and address user pain points, including proactive communication with families of incarcerated individuals to reduce recidivism.

Status
Under Construction
Sector
Government
Location
Utah, United States of America
Updated
22 Jul 2026
Source
GovTech

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The project “Utah Customer Experience Initiative” is an infrastructure initiative in the Government sector, located in Utah, United States. Taiyo aggregates data on it from GovTech.

Participants

Sponsoring Agency

Status

Original status

ongoing

Taiyo status

Under Construction

Taiyo last update

2026-07-22

Contact

Not available for this record.

Description

Description

A multi-year initiative to improve the customer experience across state agencies by making better use of data to track and address user pain points, including proactive communication with families of incarcerated individuals to reduce recidivism.

Original sector

Technology

Location

Country

United States of America (USA)

State

Utah

Source

Source

GovTech

URL

More Details

Record type

Project

Sector

Government

Article published date

2025-12-12

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