X_HeERO – eCall Next Generation

ongoing

The X_HeERO project is focused on preparing Public Safety Answering Points (PSAPs) in EU member states for the upcoming implementation of Next Generation (NG) eCall, based on the emergency number 112. The project aims to ensure that PSAPs across Europe are fully equipped to handle eCalls using modern packet-switched technology, which enables faster and more reliable data transmission during emergency calls. This transition is essential as mobile communication networks increasingly move away from circuit-switched technology. The primary objective of X_HeERO is to create a comprehensive blueprint that guides PSAPs in upgrading their infrastructure to support NG eCall. This blueprint will cover hardware, software, and procedural upgrades necessary for PSAPs to be interoperable across borders and to handle digital data exchanges with other entities, such as traffic management centers. The project will include extensive testing to ensure that the entire communication flow—from vehicles to PSAPs—works seamlessly. In addition to infrastructure upgrades, X_HeERO will address several key challenges in the eCall system. These include improving the integration of data from third-party service providers (TPS), better handling of eCall data from vulnerable road users and autonomous vehicles, and optimizing emergency response and network management within the Trans-European Transport (TenT) network. The project will also evaluate issues identified in earlier initiatives, offering solutions to enhance the usability and reach of the eCall system. The expected results include enhanced emergency response times, better cross-border interoperability, and an overall improvement in road safety across Europe. By 2026, the project aims for all participating PSAPs to be fully prepared for NG eCall, ultimately reducing casualties and improving traffic incident management on European roads.