25/031F Framework Agreement for the Provision of Contact Centre Services
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Source: TED Europa
The estimated value of the contract is inclusive of indexation of €18,462,429 ex. VAT over the maximum term of the framework agreement. Regulation 97(1)(a) of the European Union (Award of Contracts by Utility Undertakings) Regulations 2016 (SI 286/2016) (the Utilities Regulations 2016) will apply to any further uplifts required to take account of further inflation. You must submit through the eten
- Status
- Closed
- Sector
- Forest Products and Packaging, Broadband, Power Transmission, Telecommunications, Power Generation (CCGT)
- Location
- Dublin, Ireland
- Updated
- 3 Nov 2026
- Source
- TED Europa
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Tender Information
Participants
| Not available for this record. |
Status
Original status | contract notice |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | The estimated value of the contract is inclusive of indexation of €18,462,429 ex. VAT over the maximum term of the framework agreement. Regulation 97(1)(a) of the European Union (Award of Contracts by Utility Undertakings) Regulations 2016 (SI 286/2016) (the Utilities Regulations 2016) will apply to any further uplifts required to take account of further inflation. You must submit through the etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and time specified in the PQQ documents. Please note that all tenders are electronic, as such NO paper copies will be accepted or read. Please submit via the etenders system not later than 12:00 hrs local time Monday 8th June 2026 . The estimated values in this eForm are dependent on needs and budgetary resources, only indicative and are not binding on the Contracting Entity. If the estimated values are equal to or greater than EUR 250 million, any economic operators participating in this public procurement procedure shall notify the contracting entity of all foreign financial contributions as defined in Article 28(1), point (b) of Regulation (Eu) 2022/2560 on foreign subsidies distorting the internal market. |
Original sector | Business services: law, marketing, consulting, recruitment, printing and security, Business services: law, marketing, consulting, recruitment, printing and security, Business services: law, marketing, consulting, recruitment, printing and security, Administration, defence and social security services, Architectural, construction, engineering and inspection services, IT services: consulting, software development, Internet and support, IT services: consulting, software development, Internet and support, Business services: law, marketing, consulting, recruitment, printing and security, Business services: law, marketing, consulting, recruitment, printing and security, Administration, defence and social security services, Business services: law, marketing, consulting, recruitment, printing and security |
Location
Country | Ireland |
City | Dublin |
Source
Source | TED Europa |
URL |
More Details
Record type | Tender |
Sector | Forest Products and Packaging, Broadband, Power Transmission, Telecommunications, Power Generation (CCGT) |
Article published date | 2026-04-20 |
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