2nd Rapid Assessment of Citizen-Centric & Inclusive Governance & Public Service

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UNDP in Viet Nam is looking for a National research institution/ national research-based consulting firm/ local government organizationfor Second Rapid Assessment of Citizen-Centric and Inclusive Governance and Public Service Delivery in the New Two-Tier Local Government System in Viet Nam.Duty Station:Ha Noi (for Quantitative Survey) and two provinces adjacent to Ha Noi (for Qualitative Research)Assignment duration: September 2026 - February 2027Objectives:·To assess, from the perspective of citizens/users and civil servants/public official (suppliers) the performance of provincial and commune local governments in being responsive and accountable and delivering public services to citizens after the 1stof July 2025 administrative reforms and,·To generate data-driven recommendations for policymakers and practitioners to enhance the implementation and effectiveness of the new governance structure based on one year of experience in its operation with the aim to improve citizen-centric and inclusive governance and public service delivery in line with the principle of leaving no-one behind.Please indicate whether you intend to submit a bid by creating a draft response without submitting directly in the system. This will enable the system to send notifications in case of amendments of the tender requirements. Should you require further clarifications, kindly communicate using the messaging functionality in the system. Offers must be submitted directly in the system following this link:http://supplier.quantum.partneragencies.orgusing the profile you may have in the portal. In case you have never registered before, you can register a profile using the registration link shared via the procurement notice and following the instructions in guides available in UNDP website:https://www.undp.org/procurement/business/resources-for-bidders.Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration.Search for the specific tender using search filters and subscribe to the tender in order to get notifications in case of amendments of the tender document. If you need support with the online system, you can contact the contact details of this tender as indicated in the solicitation document.UNDP Viet Nam - Procurement Unit

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