Alarm Monitoring Service

2026-11-03

St . Charles County Government is seeking bids for continuous off - site Alarm Monitoring Service provided by an approved Central Monitoring Station . The County is also seeking prices for service related to fire and burglar alarm maintenance and repair . The Central Monitoring Station and the Alarm Monitoring Service must meet the specifications set forth herein ... Alarm Monitoring Specifications :  The Contractor does not need to provide a Bid Bond or Performance Bond for this service agreement .  The Central Monitoring Station ( CMS ) shall meet or exceed the operational standards for a CMS as defined by the National Fire Protection Association .  The constantly attended CMS shall provide Alarm Monitoring Service for the County without interruption in service during the term of the agreement .  Contractor must have certified technicians available within a 1 - hour drive time to arrive at any County facility . Contractor must be able to respond within 24 hours of an initial service call request .  Each transmitted signal shall be defined by the County as either an Alarm signal , a Supervisory signal , or a Trouble signal .  Upon receipt of all signals ( Alarm , Supervisory , or Trouble ), the CMS shall contact the County per the list of Owner ’ s Representatives provided by the County , in the order the County designates . The CMS shall accept changes to the list of Owner ’ s Representatives as requested by the County .  Upon receipt of an Alarm signal , the CMS shall also notify the appropriate Authorities per the County ’ s instructions . ...

Missouri

2026-04-29