logo

Amazon Connect Contact Centre, Calls & Automation including Digital Space Extensions and Managed Service

Bids closed Dec 2025 · United Kingdom · Last reported Apr 2026

Source: Contracts Finder

Tender
Awarded Contract

The following describes the maincomponents of the service.• Delivery of professional services• Digital Space Contact CentreAnnual Software & Support• Digital Space Amazon Connect• Softphone, Reporting andWallboard• Amazon Connect webchat anddirected chat where applicable• Amazon Connect and Lex Gen AIwhere applicable• Digital Space managed serviceThe following describes the maincomponents of the s

Status
Closed
Sector
Manufacturing (Industrial), Road
Location
United Kingdom
Updated
3 Nov 2026
Source
Contracts Finder

ConstructChat

Ask ConstructChat about Amazon Connect Contact Centre, Calls & Automation including Digital Space Extensions and Managed Service

Pick a question to edit it, or write your own.

First answer free · no account

I am a

Tender Information FAQ

Tender Information

3 Q
The tender “Amazon Connect Contact Centre, Calls & Automation including Digital Space Extensions and Managed Service” is a tender record in Taiyo, linked to the Manufacturing (Industrial) sector. It is issued for works, goods, or services related to United Kingdom.

Participants

Not available for this record.

Status

Original status

awarded contract

Taiyo status

Closed

Taiyo last update

2026-11-03

Contact

Not available for this record.

Description

Description

The following describes the maincomponents of the service.• Delivery of professional services• Digital Space Contact CentreAnnual Software & Support• Digital Space Amazon Connect• Softphone, Reporting andWallboard• Amazon Connect webchat anddirected chat where applicable• Amazon Connect and Lex Gen AIwhere applicable• Digital Space managed serviceThe following describes the maincomponents of the service.• Delivery of professional services• Digital Space Contact CentreAnnual Software & SupportDocusign Envelope ID: DC2AD8A9-A568-4777-ABC8-125BD072EB483• Digital Space Amazon ConnectSoftphone, Reporting andWallboard• Estimated AWS Resale calls,storage etc..( Note AWS resale recalls, storage etc is estimated anddependent on usage.)Estimated Digital Space Agent Numbers,AWS Resale calls, Chat, Gen AI whereapplicable , storage etc..( Note AWSresale re calls, storage dependent onusage.)

Location

Country

United Kingdom (UK)

Source

Source

Contracts Finder

URL

More Details

Record type

Tender

Sector

Manufacturing (Industrial), Road

Article published date

2026-04-23

More on this tender

Research

Free account

View all details

You are reading the public part. A free account opens the rest:

  • Every detail on this tender
  • News and media coverage
  • Technical research
View all details

Free account · no card · lands you back on this tender