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Back Office Processing of PCNs

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Source: Contracts Finder

Tender
Awarded Contract

North Northamptonshire Council requires the services of Processing of Penalty Charge Notices (PCNs) issued under the Traffic Management Act 2004 and for Bus Lane Enforcement.Services include:• Online payments and appeals• Evidence and photos viewable by motorist onlineReconciliation and banking:Payment contact methods:• Postal• Telephone• WebPayment methods:• Cheques• Postal orders• Credit / debit

Status
Closed
Sector
Commercial, Car parking, Residential, Automotive, Road
Location
United Kingdom
Updated
3 Nov 2026
Source
Contracts Finder

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Tender Information

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The tender “Back Office Processing of PCNs” is a tender record in Taiyo, linked to the Commercial sector. It is issued for works, goods, or services related to United Kingdom.

Participants

Not available for this record.

Status

Original status

awarded contract

Taiyo status

Closed

Taiyo last update

2026-11-03

Contact

Not available for this record.

Description

Description

North Northamptonshire Council requires the services of Processing of Penalty Charge Notices (PCNs) issued under the Traffic Management Act 2004 and for Bus Lane Enforcement.Services include:• Online payments and appeals• Evidence and photos viewable by motorist onlineReconciliation and banking:Payment contact methods:• Postal• Telephone• WebPayment methods:• Cheques• Postal orders• Credit / debit cardso Banking of penalty income directly into Council accounto Reconciliation of funds cleared into dedicated accountMail despatch• Statutory Notices enclosed and mailed 1st class• Correspondence replies enclosed and mailed 1st classReports• Standard suite of performance reports published monthly to include financialincome statement reportCall centre• Operator - manned: Monday to Friday 9:00 to 17:00• Automated Interactive Voice Response (IVR touch - tone) payment engine 24hours a day, 7 days a week (optional and where applicable)Inclusive of all relevant software.This contract was awarded via a Direct Award utilising CCS Framework RM6259 Lot 3.

Location

Country

United Kingdom (UK)

Source

Source

Contracts Finder

URL

More Details

Record type

Tender

Sector

Commercial, Car parking, Residential, Automotive, Road

Article published date

2026-07-09

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