Background Investigation Software , Training and Support

2026-11-03

The Contractor shall provide all materials , equipment , labor , and expertise necessary to deliver a comprehensive , secure , cloud - based background investigation software platform for the City and County of Honolulu , specifically for the Honolulu Police Department ( HPD ). This scope of work includes the design , delivery , configuration , integration , and the support of the platform that streamlines and manages the end - to - end background screening process for prospective employees . The platform will be fully compliant with the FBI Criminal Justice Information Services ( CJIS ) Security Policy and support applicant tracking , background checks , investigation workflows , and reporting functionalities . II . Minimum Requirements A . Software Platform 1 . Centralized Applicant Data Management • Secure Database Design and Storage • Develop a secure , centralized database to store applicant Personal History Questionnaires ( PHQs ) and related records . • The database must be fully compliant with FBI CJIS Security Policy for access control , encryption , and secure data - sharing operations . 2 . PHQ History Tracking • Implement a feature to automatically track and flag any modifications made by applicants to their PHQs . • Historical changes to PHQs will be visible to all participating agencies during new application reviews , ensuring full transparency and accountability . 3 . Compliance with Security Policies • Ensure the system adheres to all CJIS , federal , state , and local security standards for database management and data - sharing . B . Unlimited Applicant Pre - Screening and Tracking 1 . Pre - screening Functionality • Automatically screen applicants using the submitted PHQ / PHS data to identify disqualified applicants based on predetermined criteria ( e . g ., criminal history , employment eligibility , etc .). • Enable real - time tracking of applicants across multiple participating agencies . 2 . Applicant Status and Discrepancy Reporting • Implement automated reporting to flag discrepancies or changes in applicant records from previous applications . • Reports will highlight modifications to PHQs , including changes to personal information , criminal history , or other key attributes . 3 . Demographic and Eligibility Reports • Produce demographic , eligibility , and trend reports to support recruitment , diversity , and compliance goals for HPD .

Hawaii

2026-04-08