BACS Services for HMRC

2026-11-03

Background His Majesty's Revenue and Customs (HMRC) is the UK's tax, payments and customs authority and collects the money that pays for the UK's public services and gives financial support to people. HMRC is a direct submitter to BACS, leveraging BACS-approved software and providers to submit. HMRC are seeking to engage interested providers in the market who are BACS-Approved Software (BASS) providers and who are able to provide Bacstel-IP services. For the purposes of this PIN, HMRC Commercial are representing HMRC's interests, but are also considering the longer-term implications of Unity in delivery. The Unity programme is a major cross-government programme centred on building shared service capability to modernise and standardise ERP systems across three government departments: HMRC, Department for Transport, and Ministry of Housing, Communities and Local Government. DfT and MHCLG are not direct submitters to BACS and instead use a bureau service to submit payment files to BACS. This is currently provided by PayGate and is due to expire in April 2028. It is currently envisaged that procurement for the new BACS contract(s) will launch per the timescales provided below within this document. This Prior Information Notice (PIN) is issued for notification purposes and does not constitute a formal tender or pre-qualification process, nor does it represent a commitment to procure any goods or services. Parties should note participation in pre-market engagement will not influence or provide advantage in any future procurement, and that the scope, services, values and timelines referenced are indicative only and subject to change. Note the procurement may not go ahead in this and/or any format, and any procurement is subject to relevant internal approvals. PIN objectives The purpose of this updated PIN is to: a) advise the banking industry that HMRC intend to undertake a tendering exercise to award new contract(s) for the provision of BACS; b) provide further information on envisaged BACS requirements and the prospective procurement; and c) invite potential providers to register (if not already registered) through HMRC's eSourcing system - using the instructions provided below. Scope of requirement HMRC are seeking to re-procure their BACS gateway service. HMRC is a direct submitter to BACS and submits Direct Debits and Direct Credits directly to BACS through a BACS-Approved Software Service . The non-exhaustive list of services under consideration are as follows: • Securely send BACS files to Vocalink on behalf of HMRC using a BACS-Approved Software o Capability to process files same-day o Capability to handle high volumes of files • Ability to configure SUNS for the number of files • Ability to view Vocalink reports including value and volume of paid, returns, rejected and amendments for audit purposes • Capability to receive BACS files from HMRC IT supplier • Capability to convert BACS files into Faster Payments files where needed • Capability to process Government Grade 3 files • Ability to process and report on failure or success of transactions • Availability of Management Information for HMRC o Including but not limited to volume of direct credit and direct debit submitted to Vocalink • Ability to receive and process Direct Debit payments and set up Direct Debit mandates e.g. send AUDDIS files • BACS Supplier must be able to retrieve BACS reports from the BACS Payment Services website and display them on the BACS-Tel-IP report service • Optional: Act as a Bureau to submit payments on behalf of DfT and MHCLG

United Kingdom (UK)

2026-06-02