Best Value Analysis Process for IT Professional Services Organizational Improvement Services

2026-11-03

The Oregon Department of Human Services ( ODHS ) is the state ’ s principal human services agency , headquartered in Salem and employing approximately 9 , 800 staff . ODHS delivers a broad spectrum of services — serving over one million Oregonians annually , including programs for aging and people with disabilities , child welfare , developmental disabilities , self - sufficiency , and vocational rehabilitation . It also runs the Oregon Eligibility Partnership for benefits like food , cash , childcare , and Medicaid . Guided by a mission to help Oregonians achieve well - being and independence through services that protect , empower , and respect dignity , its vision is “ safety , health and independence for all Oregonians .” Major goals emphasize safety , employment , family and cultural connection , honoring personal choice , engagement with diverse communities , and commitment to equity , access , and service excellence . The Office of Information Services ( OIS ) is a centralized IT shared ‑ services organization overseen by OHA that supports both OHA and the ODHS . Its mission is to deliver and maintain critical technology solutions and services for nearly 1 . 5 million clients , 16 , 000 staff , and over 50 , 000 partners across 140 statewide locations — handling more than 32 , 000 devices and supporting mission - critical applications like Medicaid , eligibility , and public health systems . OIS comprises the Office of the Chief Information Officer and several specialized IT units — ranging from software development and support services , governance and business engagement , asset management , contracting and security & privacy .

Oregon

2026-05-11