BNSSG ICB -St Mungos: Assertive Contact and Engagement (ACE)

2026-11-03

Assertive Contact and Engagement Service working with the following groups: • 16 years old and over. • With a Bristol GP or eligible for Bristol GP. • Not engaged with mental health services. • Significant issues with mental wellbeing, plus complex barriers to engaging in help to address these. • Most clients will exhibit frequent contact (for example 5 times in last 12 months) with emergency services and/or crisis services.e.g. A&E, Place of Safety/136 suite, crisis team/line, street triage, social care referral, homeless advice. Complexity in some of these areas: a) Severe risk of harm to themselves, from others, or towards others b) Severe isolation - e.g. rarely leaves dwelling c) If with a current supportive service - not engaging and subsequently at risk of being discharged. d) Homeless / vulnerably housed. e) Problematic drug and alcohol use. f) Related to culture or ethnicity. Provides 1:1 engagement. Service also includes group based support for those who don't meet the referral criteria and additionally, provides training on MH conditions to other groups and organisations across Bristol.

United Kingdom (UK)

2026-04-02