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Call Center Modernization

One of 10,000+ tenders Taiyo tracks in Texas.

Source: Texas SmartBuy

Tender
Awarded

The Texas Comptroller of Public Accounts (CPA), an agency of the State of Texas, issues this Request for Offers (RFO) to solicit Offers from qualified vendors for Call Center Modernization and Related Services, as described in this Section II and in this RFO (Services). CPA’s objective is to obtain the Services that represent the best value for CPA and the State of Texas, according to the terms an

Status
Closed
Location
Texas, United States of America
Updated
3 Nov 2026
Source
Texas SmartBuy

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Tender Information

4 Q
The tender “Call Center Modernization” is a tender record in Taiyo. It is issued for works, goods, or services related to Texas, United States of America (USA).

Participants

Not available for this record.

Status

Original status

awarded

Taiyo status

Closed

Taiyo last update

2026-11-03

Contact

Not available for this record.

Description

Description

The Texas Comptroller of Public Accounts (CPA), an agency of the State of Texas, issues this Request for Offers (RFO) to solicit Offers from qualified vendors for Call Center Modernization and Related Services, as described in this Section II and in this RFO (Services). CPA’s objective is to obtain the Services that represent the best value for CPA and the State of Texas, according to the terms and conditions of this RFO. CPA anticipates making a contract award to one (1) Successful Respondent for the Services. CPA reserves the right not to award a Contract for the performance of all or part of the Services. This RFO is not exclusive and CPA reserves the right to issue additional solicitations regarding the Services or similar services at any time. All Respondents are encouraged to offer their best pricing at all times. **All costs associated with the Services must be included in the Respondent’s Offer. Offers that do not meet all of the requirements or contain all of the required documentation specified in this RFO may be rejected as non- responsive.** **\- Addendum No.1 Posted February 6, 2025.** **\- CPA Official Response to Questions and Addendum No.2 Posted February 18, 2025. ** **\- Addendum No.3 Posted March 4, 2025.**

Budget

Location

Country

United States of America (USA)

State

Texas

Source

Source

Texas SmartBuy

URL

More Details

Record type

Tender

Article published date

2025-12-30

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