Carlock - Scale Westbound Metro Ethernet SP

2026-11-03

The Illinois Department of Innovation and Technology (“ DoIT ”) intends to purchase reliable and efficient Metro Ethernet services to provide wide area network ( WAN ) ( e . g . last mile ) connectivity between State offices and the Illinois Century Network ( ICN ) Point of Presence ( POP ) sites located throughout Illinois . SUPPLIES AND / OR SERVICES REQUIRED : DoIT is in need of Metro Ethernet services with speeds between 100MB and 1GB , which can be delivered via Fiber . Bandwidth speeds needed for each site will be listed in the BidBuy items . The service provided must meet the following requirements : Point to point transport services between State offices and the ICN POPs . The service must offer 99 . 98 % availability or better , based on a 30 - day average . The service must be guaranteed synchronous bandwidth . The service must remain in service 24 hours per day , 7 days per week , 365 days per year with <= 18 milliseconds delay one way and Jitter <= 12 milliseconds one way . The contracted vendor shall provide Metro Ethernet service as part of its telecommunications infrastructure . At a minimum , this service shall include the provisioning of high - bandwidth point - to - point and multipoint Ethernet connections . The contracted vendor must provide the service which connects to the Z - end ICN POP site directly . Vendor must maintain and honor Quality of Service (“ QoS ”) tagging between the Customer Premise Equipment (“ CPE ”) and the ICN interconnect point . Vendor is responsible for monitoring and maintaining connections as well as proactively responding to network issues that may negatively impact connectivity . Vendor must allow DoIT monitoring equipment to perform internet control message protocol ( ICMP ) and simple network management protocol ( SNMP ) monitoring of customer equipment . Vendor must work with DoIT on virtual local area network ( VLAN ) assignments to minimize VLAN Contention . Vendor is required to aggregate multiple VLANs onto single parent circuit or circuits where applicable . Handoff of aggregation circuits to ICN POP sites may be either single 1 Gbps circuits , multiple 1 Gbps circuits or 10 Gbps circuits . Vendor is required to perform requested bandwidth upgrades no more than 30 business days after receiving an order from DoIT . Vendor must deliver the ordered service to the DoIT identified demarcation location . For all connection types , DoIT will provide rack , space , and power at demarcation for any vendor provided equipment . DoIT will provide customer edge ( CE ) router and is not seeking bids for managed router service . Vendor is responsible to deliver service inside the building to the DoIT designated telecom room at A and Z end locations . Service to terminate on vendor provided switch .

California

2026-05-10