CCSD1 Phone System

2026-11-03

The expectation of the district with this project is to be under contract with a new phone provider for 60 - months ( 5 - years ) of service including 24x7 help desk support with the option to continue services if the District chooses so . The District will own the hardware ( handsets , etc ) while the winning bidder will be the service provider for 60 - months of modern phone services .. The District ’ s Technology Department will : Provide a list of current extensions with the staff / classroom / building they are assigned to Inventory and label vendor - supplied handsets with District provided asset tags for each assigned staff member or location Physically distribute and connect the new handsets to ethernet cables replacing each of the existing Avaya phones throughout the district Test each handset after connecting it to ethernet – winning bidder will provide support if that phone isn ’ t working as expected Cleanup and disposal of scrap and shipping materials for each handset The Winning Bidder will : Provide a modern phone handset with a cloud - managed interface to assign and manage numbers , extensions , voicemail , calling trees , etc Phones are required to connect with ethernet cables - ideally each phone will allow the ability to also connect to a staff member ’ s computer so the computer and the phone can both be connected to the District ’ s network from a single ethernet port Provide a plan to switch over from the current Avaya system to the new system while minimizing downtime and with constant communication with the District to ensure minimal downtime Migrate and configure all existing phone numbers the District currently has into the new phone system Assign extensions and voicemail information to each phone Configure auto - attendants and calling trees for all numbers matching the current phone system Configure specific extensions and numbers to ring specific multiple phones / extensions where applicable ( ie ringing multiple Secretary phones for incoming calls , etc ) Provide training to District IT Staff for maintenance , operation and troubleshooting of new equipment and software including the creation of extensions , calling trees , voicemail troubleshooting , etc All materials and installation practices will meet or exceed industry standards for materials and installation Provide system documentation

Rocky Mountain E-Purchasing System

2026-05-06