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Centricity Server, Autodialler, Pilot Licences, & ACCR Support

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Source: Open Contracting Data Standard (OCDS)

Tender
Complete

This procurement is required to renew the Trust's existing Centricity support contract for an initial period of 18 months, with costs billed annually in advance. The procurement covers 12 months in Year 1 and 6 months in Year 2. This procurement will be facilitated through Lot 5 of CCS RM6259 (Vertical Application Solutions) to ensure compliance and consistency with the current agreement.<br/

Status
Closed
Location
United Kingdom
Updated
3 Nov 2026
Source
Open Contracting Data Standard (OCDS)

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Tender Information

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The tender “Centricity Server, Autodialler, Pilot Licences, & ACCR Support” is a tender record in Taiyo. It is issued for works, goods, or services related to United Kingdom.

Participants

Not available for this record.

Status

Original status

complete

Taiyo status

Closed

Taiyo last update

2026-11-03

Contact

Not available for this record.

Description

Description

This procurement is required to renew the Trust's existing Centricity support contract for an initial period of 18 months, with costs billed annually in advance. The procurement covers 12 months in Year 1 and 6 months in Year 2. This procurement will be facilitated through Lot 5 of CCS RM6259 (Vertical Application Solutions) to ensure compliance and consistency with the current agreement.<br/><br/>The Centricity solution provides critical support for the Trust's 999/111 Centricity Pilot, AACR Real-Time Displays, and AutoDialler, forming an integral part of YAS's telephony architecture. The system delivers essential operational functionality, including immediate access to call recordings, real-time supervisory monitoring, and automated communication capabilities that support frontline service delivery.

Location

Country

United Kingdom (UK)

Source

Source

Open Contracting Data Standard (OCDS)

URL

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Record type

Tender

Article published date

2026-11-02

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