Question 1

What does the tender “Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?” cover and in which sector is it issued?

Accepted Answer

The tender “Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?” is a tender record in Taiyo, linked to the Broadband sector. It is issued for works, goods, or services related to United Kingdom.

Question 2

What is the current bidding status of the tender “Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?”?

Accepted Answer

The status recorded for “Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?” is active.

Question 3

What is the procurement method and commercial structure for “Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?”?

Accepted Answer

The budget is USD 794610.06.

Question 4

How can I verify the tender source and access bidding documents for “Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?”?

Accepted Answer

Taiyo’s tender pages link back to the originating system via https://www.find-tender.service.gov.uk/Notice/084995-2026, referencing Find a Tender Service (UK) as the source. Users can follow the official link to download tender documents and submission instructions.

Original status	active
Taiyo status	Bidding
Taiyo last update	2026-11-03

Description	The Scottish Government’s Directorate for Digital is seeking an innovative service management solution to support a growing portfolio of digital services, including ScotAccount, ScotPayments, mygov.scot, Cloud Platform Services, and more. As demand, complexity and user expectations increase, we require scalable, technology-enabled approaches that can grow as our services grow, while delivering value for money. A successful solution will help ensure resilient, secure and efficient service operations, reducing risks to service quality, productivity, revenue and public trust, while supporting the future development of Scotland’s digital public services.
Original sector	Research and development services and related consultancy services
Budget

Record type	Tender
Sector	Broadband, Government, Telecommunications
Article published date	2026-09-21

Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?

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Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?

Ask ConstructChat about Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?

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