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CONSULTANCY SUPPORT FOR RESIDENT EXPERIENCE AND ENABLING SERVICES

Active · United Kingdom

Source: Open Contracting Data Standard (OCDS)

Tender
Active

Southend-on-Sea City Council is seeking consultancy support to take the Resident Experience and Enabling Services programmes from high-level opportunity identification into a fully developed, validated and investment-ready detailed business case, alongside support for the design and pilot of the integrated call-centre / corporate resolution centre model and linked priority projects. The Council ha

Status
Closed
Location
United Kingdom
Updated
3 Nov 2026
Source
Open Contracting Data Standard (OCDS)

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The tender “CONSULTANCY SUPPORT FOR RESIDENT EXPERIENCE AND ENABLING SERVICES” is a tender record in Taiyo. It is issued for works, goods, or services related to United Kingdom.

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Status

Original status

active

Taiyo status

Closed

Taiyo last update

2026-11-03

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Description

Description

Southend-on-Sea City Council is seeking consultancy support to take the Resident Experience and Enabling Services programmes from high-level opportunity identification into a fully developed, validated and investment-ready detailed business case, alongside support for the design and pilot of the integrated call-centre / corporate resolution centre model and linked priority projects. The Council has completed significant discovery and outline design activity, including Activity Analysis and Outline Business Case development. The next phase now requires a delivery partner able to build from this established evidence base, align to the baseline data and assumptions that have informed the case to date, and add value through constructive challenge, particularly on programme design and implementation approach.

Location

Country

United Kingdom (UK)

Source

Source

Open Contracting Data Standard (OCDS)

URL

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Record type

Tender

Article published date

2026-08-02

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