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Contact Centre Services

One of 10,000+ tenders Taiyo tracks in United Kingdom.

Source: Contracts Finder

Tender
Awarded Contract

Kent County Council have appointed Capita Business Services Ltd as the provider for SC230157 - Contact Centre Services on a four year contract, commencing on 1st April 2026, with an optional 3 year extension available.Capita will deliver a high quality, value for money and efficient contact centre service to the residents of Kent. These services will include:• 24 hours, 7 days a week service provi

Status
Closed
Sector
Road
Location
United Kingdom
Updated
3 Nov 2026
Source
Contracts Finder

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Tender Information

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The tender “Contact Centre Services” is a tender record in Taiyo, linked to the Road sector. It is issued for works, goods, or services related to United Kingdom.

Participants

Not available for this record.

Status

Original status

awarded contract

Taiyo status

Closed

Taiyo last update

2026-11-03

Contact

Not available for this record.

Description

Description

Kent County Council have appointed Capita Business Services Ltd as the provider for SC230157 - Contact Centre Services on a four year contract, commencing on 1st April 2026, with an optional 3 year extension available.Capita will deliver a high quality, value for money and efficient contact centre service to the residents of Kent. These services will include:• 24 hours, 7 days a week service provision (essential provision only Out of Hours)• key telephony services for KCC's customer contacts• Emergency calls• Harnessing technology to enable customers to self-serve or reach their outcome in the quickest possible way

Location

Country

United Kingdom (UK)

Source

Source

Contracts Finder

URL

More Details

Record type

Tender

Sector

Road

Article published date

2025-12-20

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