COURT INTERPRETER SCHEDULING SOFTWARE

2026-11-03

DESCRIPTION OF SERVICES AND DELIVERABLES 2 . 1 The Judicial Council is requesting proposals from highly qualified providers of court interpreter scheduling software for the CIP and LSS . This software is needed as a 3 - year subscription - based tool to allow courts to request and assign court employee cross - assignments and VRI assignments via email and text communications to various contact groups . More details can be found in Exhibit 1 : Minimum Court Interpreter Scheduling Software Requirements . MINIMUM COURT INTERPRETER SCHEDULING SOFTWARE REQUIREMENTS The Judicial Council of California ( JCC ) Leadership Support Services ( LSS ) office and Court Interpreters Program ( CIP ) unit require a three - year subscription ( with two - year option to renew ) for a court interpreter scheduling software that can automate and streamline court requests for and assignment of qualified court interpreter employees for in - person cross - assignments or video remote assignments . All software functions , features , reports , etc . will be accessed via the Internet . 1 . User and Access Requirements • Supports at least 2 , 000 active users , including interpreters , court staff , and administrators . • Provides role - based access control ( e . g ., interpreter , coordinator , supervisor , admin ). • Enables single sign - on ( SSO ) and multi - factor authentication ( MFA ) for security compliance . • Offers a web - based interface accessible from desktop and mobile browsers . • Includes mobile - friendly design or dedicated mobile app ( iOS / Android optional ). 2 . Scheduling and Assignment • Allows staff to create , modify , and cancel interpreter assignments by date , time , location , and language . • Supports batch scheduling and recurring assignments ( e . g ., standing weekly hearings ). • Enables automated matching of interpreters based on language , credential , location , and availability . • Provides manual override for coordinators to assign interpreters directly . • Tracks assignment status ( requested , assigned , accepted , declined , completed ). 3 . Communication and Notifications • Sends automated notifications and reminders via SMS text , email , or in - app message . • Allows interpreters to accept or decline assignments via text reply ( two - way SMS ). • Logs all communication for audit and reporting purposes . • Provides real - time updates to court staff when interpreters confirm or cancel . 4 . Interpreter Management • Maintains a centralized interpreter directory , including credentials , languages , contact info , and availability . • Allows interpreters to update their own profiles and availability . • Allows text messaging regarding certification and compliance status , with alerts for upcoming expirations . • Supports upload and storage of required documents ( e . g ., certifications , contracts , insurance )

California

2026-05-10