Credit Card Processing Services

2026-11-03

The Contractor shall establish a flexible merchant identification framework that supports multiple merchant IDs or comparable identifiers for the Authority , as determined in consultation with the Authority . This structure must accommodate location , transaction type , and reporting needs across all divisions accepting payments . The Authority currently maintains two merchant IDs . The Contractor shall ensure that each merchant ID established includes appropriate merchant descriptors and contact information ( Authority name , customer service phone number , and website / email as applicable ) to be printed on customer credit card or bank statements , in compliance with card network requirements . The Contractor shall comply with all applicable operating rules and regulations of card associations , processing networks , and governing entities . This includes , but is not limited to : PCI DSS compliance for data security . EMV standards for chip and contactless transactions . NACHA Operating Rules and Guidelines for ACH transactions . The Contractor shall be liable for violations when the Authority follows procedures established in conjunction with the Contractor . Integration of credit card processing with the Authority ’ s current billing software , Wasteworks , is highly preferred but not required . The Contractor must demonstrate the ability to integrate with Wasteworks . The payment processing system shall provide : Authorization response times consistent with industry standards ( generally under 3 seconds for card - not - present transactions and under 10 seconds for EMV / contactless transactions ). System availability of 99 . 9 % uptime , 24 hours per day , 7 days per week . Scheduled maintenance communicated in advance to the Authority , with minimal disruption to service . Failure to meet these performance or availability requirements may be deemed a material breach of contract . The Contractor must support customers making multiple transactions per day across card types , including recurring and installment payments . The payment gateway must support the ability to apply a service fee to customer transactions , including : A percentage - based fee applied to credit card and debit card transactions . The gateway must clearly distinguish between card types and apply the appropriate fee structure accordingly . All service fees must comply with applicable brand rules , state and federal regulations , and must be disclosed to customers prior to authorization . The Authority does not currently accept eCheck payments . However , the Authority intends to implement eCheck functionality following the award of this RFP and execution of the contract . The selected Contractor shall provide the capability to support eCheck transactions , including integration , testing , and deployment , as part of the contracted services ...

New Jersey

2026-04-29