Crisis Alert Systems for Montgomery County Public Schools

2026-11-03

The purpose of this Request for Information ( RFI ) is to gather information from experienced vendors that provide , install , and facilitate training for an Integrated System comprising of the following : 1 . Critical Incident Management ( Crisis Alert System ) – Expected Implementation by March 2027 . The above - mentioned system is to be considered for high schools , middle schools , central office locations , at Montgomery County Public Schools ( MCPS ) through the Department of Security and Emergency Management ( DSEM ). MCPS is seeking information that will improve student , staff , and visitor safety . This system will be installed at locations where applicable . MCPS intends to discover the latest and best tools and features available in the market and plans to subsequently issue a Request for Proposal ( RFP ) to obtain the products and / or services that will meet our current and future needs . SCOPE OF REQUEST FOR INFORMATION The proposed Critical Incident Management System ( s ) ( Crisis Alert ) shall be capable of providing the following options / features , but not limited to : • Wearable / Handheld Panic Buttons that can be worn by staff or installed in select rooms , and capable of silent or audible alert activation . • Mobile & Web Emergency Management Application ( EMA ) with real - time monitoring dashboards , incident reporting , communication tools , and the ability to provide post - event analytics . • Cloud - Based Backend Platform to support device management , alert routing , secure data storage , and role - based access controls . • First Responder Interface for secure portal or API integration with 911 centers , geolocation mapping , and incident data transmission . • Real - time safety and emergency management capabilities at schools , offices , and event venues to accurately identify potential threats . • Integration with existing security systems , enabling seamless communication and coordination between the safety systems and school security teams . • Automated alerts and notifications for security personnel with the ability to quickly escalate incidents as needed . • Scalable deployment options to accommodate varying security needs across different facilities , including high schools , middle schools , and central office locations . • User - friendly interface for monitoring and managing alerts or detected threats , ensuring that staff can easily navigate and respond to potential security breaches . • Data reporting and analytics capabilities for generating incident reports , tracking history , and providing insights into trends for continuous safety improvements . • Integration with current safety protocols and emergency management systems , ensuring that the system can complement existing procedures for managing security threats . • System flexibility to accommodate future technological advancements and additional features that may be necessary to enhance the system and overall safety . 3 . 1 Functional Operational Requirements The Critical Incident Management System ( Crisis Alert ) shall include support for the following areas : • Single Sign - On : Secure , centralized access for authorized personnel to manage and monitor the system across all facilities , ensuring efficient user management and system security . • Data Integration : The system shall integrate with student , staff , and visitor data to enhance security measures , including the ability to identify and flag individuals associated with security alerts . • Safety Points ( Schools , Offices , Events ): The system should support multiple entry and exit points , including high - traffic areas such as school entrances , central offices , and event venues , with customizable detection features to suit the security needs of each location . • Schedules : The system should be flexible and capable of adjusting safety protocols based on school schedules , special events , and various operational hours to ensure ongoing security . • User Data : The system shall have the ability to track personnel , including security staff and school officials , ensuring that appropriate responses are activated when alerts are triggered . • Monitoring and Coordination : The system shall provide a real - time view of all active safety points , enabling security personnel to monitor and respond to threats efficiently . • Integration with MCPS Systems : The system must integrate seamlessly with existing MCPS safety , security , and emergency management systems to provide a unified response to potential threats . • Reports and Analytics : The system shall generate detailed reports , incident timelines , automatic post - incident reports , device activation logs , staff response time metrics . All reports must be downloadable in CSV / Excel and PDF formats for review and continuous improvement of safety protocols .

Maryland

2026-05-02