Customer Call Center
Sector: Education • Location: Florida, United States of America
Source: University of West Florida - Florida
The University of West Florida ( UWF ) intends to contract with a firm to continue to provide our “ One - Stop - Shop " service model for Enrollment Management , covering Admissions , FinancialAid , and the Registrar . While the core requirement is a robust call center operation , UWF seeks an omnichannel partner capabl
- Status
- Closed
- Sector
- Education, Commercial
- Location
- Florida, United States of America
- Updated
- 3 Nov 2026
- Source
- University of West Florida - Florida
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Tender Information
Participants
| Not available for this record. |
Status
Original status | closed |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | The University of West Florida ( UWF ) intends to contract with a firm to continue to provide our “ One - Stop - Shop " service model for Enrollment Management , covering Admissions , FinancialAid , and the Registrar . While the core requirement is a robust call center operation , UWF seeks an omnichannel partner capable of scaling into chat , email , and automated voice messaging , should those needs arise . Additionally , the University invites proposals for Supplemental Educational Services , such as the production of instructional videos . These tools should be designed to improve student " literacy " regarding university processes and policies , thereby decreasing the frequency of common inquiries and allowing staff to focus on high - impact student interactions . See more |
Location
Country | United States of America (USA) |
State | Florida |
Source
Source | University of West Florida - Florida |
URL |
More Details
Record type | Tender |
Sector | Education, Commercial |
Article published date | 2026-02-26 |
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