Customer dialogue and case handling contact centre system
Contract notice · Norway · Last reported Oct 2026
Source: TED Europa
Troms County invites tenderers to a competition for a contact centre system for customer dialogue and case handling for the public transport and mobility offer in Troms. The contract period is from 01.03.2027 - 01.03.2030. In addition the contracting authority has an option for an extension of up to 2 (1+1) years.
The tender contest is subject to financing.
Tenderers are encouraged to go through
- Status
- Closed
- Sector
- Mass Transit, Broadband, Telecommunications, Road
- Location
- Tromsø, Norway
- Updated
- 3 Nov 2026
- Source
- TED Europa
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Tender Information
Participants
| Not available for this record. |
Status
Original status | contract notice |
Taiyo status | Closed |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | Troms County invites tenderers to a competition for a contact centre system for customer dialogue and case handling for the public transport and mobility offer in Troms. The contract period is from 01.03.2027 - 01.03.2030. In addition the contracting authority has an option for an extension of up to 2 (1+1) years. The tender contest is subject to financing. Tenderers are encouraged to go through the tender documentation carefully and get in the competition rules. If the tender documentation appears unclear, suppliers are encouraged to ask questions to the contracting authority through the Hyyr portal. The assignment is further described in Annex 1 Requirement Description and Requirement Specification. |
Original sector | IT services: consulting, software development, Internet and support, Software package and information systems, Software package and information systems |
Location
Country | Norway |
City | Tromsø |
Source
Source | TED Europa |
URL |
More Details
Record type | Tender |
Sector | Mass Transit, Broadband, Telecommunications, Road |
Article published date | 2026-10-07 |
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