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Customer Relationship Management System

Location: United Kingdom

Source: Open Contracting Data Standard (OCDS)

Tender
Planning

The Council is undertaking preliminary market engagement to understand the current market for cloud-based CRM solutions suitable for a local authority environment. The Council is considering options for a solution that supports improved customer contact, digital service delivery and case management across council services. The solution will operate as the multi-channel front-door for access to cou

Status
Prospective
Location
United Kingdom
Updated
3 Nov 2026
Source
Open Contracting Data Standard (OCDS)

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Tender Information

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The tender “Customer Relationship Management System” is a tender record in Taiyo. It is issued for works, goods, or services related to United Kingdom.

Participants

Not available for this record.

Status

Original status

planning

Taiyo status

Prospective

Taiyo last update

2026-11-03

Contact

Not available for this record.

Description

Description

The Council is undertaking preliminary market engagement to understand the current market for cloud-based CRM solutions suitable for a local authority environment. The Council is considering options for a solution that supports improved customer contact, digital service delivery and case management across council services. The solution will operate as the multi-channel front-door for access to council services.

Location

Country

United Kingdom (UK)

Source

Source

Open Contracting Data Standard (OCDS)

URL

More Details

Record type

Tender

Article published date

2026-08-02

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