Customer Self-Service Platform Solution
Sector: Water Supply and Storage • Location: Arkansas, United States of America
Source: Arkansas
Central Arkansas Water (CAW) is seeking information from qualified vendors regarding Customer Self-Service (CSS) platforms that support modern utility customer engagement, account management, online payments, service requests, notifications, and digital customer interactions.The purpose of this Request for Information (RFI) is to gather information regarding available solutions, implementation app
- Status
- Bidding
- Sector
- Water Supply and Storage, Government, Power Transmission, Power Generation (CCGT)
- Location
- Arkansas, United States of America
- Updated
- 3 Nov 2026
- Source
- Arkansas
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Tender Information
Participants
| Not available for this record. |
Status
Original status | issued |
Taiyo status | Bidding |
Taiyo last update | 2026-11-03 |
Contact
| Not available for this record. |
Description
Description | Central Arkansas Water (CAW) is seeking information from qualified vendors regarding Customer Self-Service (CSS) platforms that support modern utility customer engagement, account management, online payments, service requests, notifications, and digital customer interactions.The purpose of this Request for Information (RFI) is to gather information regarding available solutions, implementation approaches, integration capabilities, accessibility compliance, security frameworks, and industry best practices to support CAW's evaluation of future customer self-service technologies. |
Location
Country | United States of America (USA) |
State | Arkansas |
Source
Source | Arkansas |
URL |
More Details
Record type | Tender |
Sector | Water Supply and Storage, Government, Power Transmission, Power Generation (CCGT) |
Article published date | 2026-09-25 |
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